Vancouver
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Calgary
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Montreal
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Edmonton
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Saskatoon
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Winnipeg
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Toronto
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Frequently Asked Questions

Where are the recycling depots located across Canada?

ERA operates recycling depots in Vancouver, Calgary, Montreal, Edmonton, Saskatoon, Winnipeg, Toronto, Halifax, and Ottawa. Each depot covers a major metropolitan area and surrounding communities, so most Canadians have a drop off location within a reasonable drive. Specific street addresses and contact numbers are listed for each city on the website.

How do I find the closest ERA depot to me?

The simplest way to find your nearest depot is to use the map and city list on the recycling depots page. You can also call the toll free number at 1-877-9EWASTE if you would prefer a person to direct you to the right location. For people who live far from any of the major depot cities, ERA offers shipping label programs as a convenient alternative.

Do I need an appointment to drop off electronics at a depot?

For small donations such as a few household electronics, most depots accept drop offs during business hours without an appointment. For larger volumes that fill a vehicle or pallet, calling ahead is recommended so the depot can prepare space and staff to receive your items. The local depot team can confirm specific hours and any current capacity considerations.

What can I drop off at an ERA depot?

ERA depots accept the same wide range of electronics covered by the rest of the program including desktops, laptops, monitors, printers, scanners, phone systems, peripherals, servers, and lab equipment. Both PC and Mac devices are welcome, as are partial units, cables, and accessories. If you have something unusual or large, calling the depot first helps confirm it can be accepted.

Are drop offs at an ERA depot free?

Drop offs of standard electronics are generally free for individuals and small donors. Some specialty services such as physical hard drive destruction, certified data wiping, or detailed reporting may have associated costs depending on the volume and complexity of the job. The depot team can clarify any charges before you bring items in.

Can I get a tax receipt or donation certificate at a depot?

Yes, ERA can issue documentation such as a Donation in Kind Certificate or a Collection Certificate at the depot or shortly after your donation is processed. If you need detailed records with serial numbers, let the team know when you arrive so they can capture the information correctly. These documents are useful for both personal and corporate record keeping.

Are there depot locations for businesses with large quantities of equipment?

Yes, all depots can accept business volumes, though for very large operations it is usually easier to schedule a pickup so a truck comes directly to your location. If you do plan to deliver a large business donation to the depot yourself, calling ahead helps the team prepare receiving space and any required documentation. Loading dock access and pallet jacks are available at most facilities.

Can I have data wiped or destroyed when I drop off at a depot?

Yes, data destruction services are available through ERA, including software wiping and physical shredding using AmeriShred mobile shredders. When you drop off equipment at a depot, you can ask the team about which destruction method best fits your sensitivity level and request a corresponding Certificate of Destruction. For mobile on site destruction you would normally schedule that separately rather than at the depot.

What hours are the ERA depots open?

Hours vary by location, so the best practice is to check the listing for your closest depot on the website or call ahead. Most depots are open during standard business hours on weekdays, with some locations also offering limited weekend availability. Calling the local toll free number listed for each depot confirms current hours and any holiday closures.

What if I do not live near any of the ERA depots?

If you live outside the cities where ERA operates physical depots, the team offers shipping label programs that let you send equipment in by mail. You can also request a pickup if your volume is large enough to justify dispatching a truck to your area. Either way, the team works to make recycling accessible regardless of where in Canada you happen to live.