Request a Free Electronics Recycling Shipping Label

The ERA shipping label makes it easy to donate your unwanted electronics from anywhere in Canada. Simply fill out the form to receive a prepaid label, attach it to your package, and ship your items directly to ERA for secure data wiping, recycling, and reuse. Your devices will be refurbished and donated to charities, schools, and community organizations in need—some rules may apply.

Frequently Asked Questions

What is the ERA shipping label program?

It is a way to donate electronics by mail from anywhere in Canada. You fill out a short online form, ERA sends a prepaid shipping label, and you attach it to your package and send the items in. The devices then go through the same data wiping, refurbishment, and donation process as anything dropped at a depot.

Who should use a shipping label instead of a depot drop off?

The label is built for people who do not live near one of ERA’s depot cities. If you are outside Vancouver, Calgary, Edmonton, Saskatoon, Winnipeg, Toronto, Ottawa, Montreal, or Halifax, mailing is usually the most practical route. It also suits anyone with a small number of light items who would rather not make the trip.

Does the ERA shipping label cost anything?

The label is prepaid, so you are not paying for postage on your donation. Some rules do apply depending on what you are sending and where you are sending it from, which is why the request goes through a form rather than an instant download. The team will confirm what is covered before the label is issued.

How do I request a shipping label from ERA?

Complete the form on the shipping label page with your details and a description of what you plan to send. ERA reviews the request and sends a prepaid label you can print and attach to your package. If you are unsure whether your items qualify, calling 1-877-9EWASTE (392783) first can save a step.

What can I send to ERA with a prepaid label?

Laptops, tablets, phones, and similar small electronics are the natural fit for shipping, since they travel well and hold strong refurbishment value. Larger items such as televisions, floor model printers, and desktop towers are usually better suited to a depot drop off or a truck pickup. Confirm your specific items with the team before packing them up.

How should I pack my electronics before shipping them?

Pack devices so they survive transit, using a sturdy box with padding around screens and corners and nothing loose enough to shift in the carton. Remove any obvious personal accessories you want to keep, such as memory cards or cases. ERA does not require you to wipe the device beforehand, since data destruction is part of the process on arrival.

Is my data still protected when I ship devices to ERA?

Yes. Every device that arrives goes through ERA’s data destruction process before it is refurbished or recycled, regardless of whether it came by mail, depot, or truck. Drives are wiped using industry leading erasure software, and physical destruction is used where a device cannot be wiped. Certificates of destruction are available for donors who need documentation.

What happens to my devices after they arrive at ERA?

Once your package is received, the equipment is sorted, data is destroyed, and anything that can be brought back to working order is refurbished. Those devices are then donated to charities, schools, and community organizations across Canada. Equipment beyond repair goes to certified recycling partners so the materials are handled responsibly.

Can businesses use the shipping label program?

Businesses with a handful of devices in a remote location can use the label, but larger volumes are usually better served by a scheduled truck pickup. If your organization is retiring equipment across several small offices, ERA can advise on the mix of labels and pickups that makes the most sense. Data destruction reporting is available either way.

How long does it take to receive a shipping label?

Timing depends on volume and on the details of your request, so ERA does not publish a fixed turnaround. If you have not heard back within a few business days, following up on the toll free line at 1-877-9EWASTE (392783) is the fastest way to check on it. You can also ask about a depot drop off or pickup if your timeline is tight.