When you donate your used electronics to the Electronic Recycling Association (ERA), you’re doing more than just decluttering your space — you’re helping extend the life of valuable technology, reducing e-waste, and empowering communities across Canada. But have you ever wondered what actually happens to your devices once they leave your hands?
Let’s take you behind the scenes to see how ERA transforms your donation from an unused gadget into a tool for opportunity.

From Pickup to Processing: The Journey Begins
The process starts the moment your device is collected — whether from your business, home, or one of ERA’s drop-off depots across Canada. ERA’s certified staff log every item into our secure system and transport it to the nearest ERA warehouse for assessment.
At this stage, every device’s journey is carefully tracked. ERA follows strict security and environmental standards, including ISO 9001, ISO 14001, ISO 45001, and ISO/IEC 27001, ensuring each step is safe, transparent, and environmentally responsible.

Inside the Warehouse: A Look Behind the Scenes
Once your donation reaches the warehouse, the real work begins. ERA’s trained technicians and volunteers work side by side to sort, test, and inspect each piece of equipment.
Certification: Once refurbished, devices are cleaned, restored, and prepared for redistribution. Every refurbished device undergoes a final quality assurance check to ensure it meets ERA’s standards for donation.
Data Security First: Hard drives are securely wiped using Blancco-certified software — the same standard trusted by government agencies and large corporations. Devices that can’t be wiped are physically shredded in ERA’s mobile shredding unit to ensure complete data destruction.
Assessment and Testing: Devices that pass security checks are tested for functionality. Technicians check screens, batteries, RAM, and storage, and determine whether repairs or upgrades are needed.
Repair and Refurbish: When possible, components are replaced or upgraded — often with parts recovered from other donated devices. This helps minimize waste while maximizing reuse potential.

Ready for a New Life: Donating to Those Who Need It Most
After refurbishment, ERA’s team matches each device to a charity, school, or community organization in need. Over the years, ERA has donated thousands of laptops, desktops, and tablets to hundreds of organizations across Canada — from youth centers and women’s shelters to educational programs and refugee support networks.
Each donation represents a second chance for both the device and the people receiving it.

Before and After: A Device’s Story of Renewal
Take, for example, a laptop donated by a Calgary business. Once used in a corporate office, it was collected by ERA, securely wiped, upgraded with a solid-state drive, and restored to peak condition. A few weeks later, that same laptop found its new home at a local community learning center, where it now helps adult learners gain digital literacy skills. What was once outdated technology has become a gateway to education and empowerment.

Nothing Goes to Waste
Even devices that can’t be repaired still contribute to ERA’s mission. Components and materials are responsibly recycled through certified downstream processors, ensuring that metals, plastics, and glass are recovered instead of ending up in landfills.
Every part of your donation supports the circular economy — reducing environmental impact and promoting a culture of reuse.

Your Impact: Simple Action, Lasting Change
By donating your electronics to ERA, you’re part of a nationwide effort to reduce e-waste, protect data, and give technology a second life. Every device we refurbish and donate creates opportunities — for students, families, and organizations working to build stronger, more connected communities.
When you choose to donate, you’re not just recycling. You’re rewriting the story of your technology.
Ready to Make a Difference? Book a free pickup or find your nearest drop-off location today at www.era.ca.
